After placing an order, you will receive a confirmation with all the details. Once your order has shipped, you will receive shipping information to track your order.

It varies by product when it comes back in stock. Leave your email address on the product page to receive an email as soon as your size is back in stock. Also keep an eye on our social media for restock announcements.

Orders placed before 10 p.m. will be shipped the same day. If your order is not received within a few business days, the item you ordered may have a longer delivery time. Delivery times are listed in the product description. Please contact customer service for more information.

Netherlands & Belgium

Shipping: PostNL

Cost: €5, free with orders over €100

Delivery time: ordered before 22:00, delivered tomorrow

Europe (incl. UK)

Shipping: DHL, UPS & DPD

Cost: €5, free on orders over €100/$/￡

Delivery time: 2-4 days

Worldwide

Shipping: DHL, UPS & DPD

Cost: €10, free with orders over €100/$/￡

Delivery time: 3-5 days

Address changes are possible until shipment. After shipment, we cannot change the address.

We apologize for the inconvenience. Please contact our customer service, provide details about the item received incorrectly, and send photos for verification. We will resolve it quickly for you.

We apologize if you received a damaged item. Please contact our customer service immediately and send photos of the damaged item. We will solve this problem for you as soon as possible.

Sure! You can return an item, provided it is unworn and returned to us within 14 days of receipt. To request a return label, please visit our returns page.

Sure! Please email our customer service department to request an exchange. Then create a return label via the return link for the size you don't want to keep. We will then send you the new size at no charge.

Unfortunately, we cannot cancel placed orders as they are automatically processed in our system. After you have received the order, you can of course return it.

Nice that you want to collaborate! Your best bet is to send us an email via the contact form or a DM via Instagram. We will contact you if you are interested.

Unfortunately, we are not currently looking for interns. However, you can always send an email to [email protected] for an open application.

Customs fees may apply for orders from overseas. Hidden Hills unfortunately cannot be responsible for customs or import charges upon receipt; these must be covered by the recipient. Please contact your local customs office with any questions regarding taxes.