CONTACT

Whether you have questions about our products, your order or anything else, our team is here for you!

Please fill out the form below or email us directly at [email protected]

We are available Monday through Friday from 8:00 am to 6:00 pm. We are currently very busy, it may take up to 4 business days to reply.

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FAQs

After placing an order, you will receive a confirmation with all the details. Once your order has shipped, you will receive shipping information to track your order.

It varies by product when it comes back in stock. Leave your email address on the product page to receive an email as soon as your size is back in stock. Also keep an eye on our social media for restock announcements.

Orders placed before 10 p.m. will be shipped the same day. If your order is not received within a few business days, the item you ordered may have a longer delivery time. Delivery times are listed in the product description. Please contact customer service for more information.

Shipping costs vary by country. Please check the cost during checkout. For orders over 100 euros, shipping costs are free.

Address changes are possible until shipment. After shipment, we cannot change the address.

We apologize for the inconvenience. Please contact our customer service, provide details about the item received incorrectly, and send photos for verification. We will resolve it quickly for you.

We apologize if you received a damaged item. Please contact our customer service immediately and send photos of the damaged item. We will solve this problem for you as soon as possible.

Sure! You can return an item, provided it is unworn and returned to us within 14 days of receipt. To request a return label, please visit our returns page.

Sure! Please email our customer service department to request an exchange. Then create a return label via the return link for the size you don't want to keep. We will then send you the new size at no charge.

Unfortunately, we cannot cancel placed orders as they are automatically processed in our system. After you have received the order, you can of course return it.

Nice that you want to collaborate! Best to send us an email via the contact form or a DM via Instagram. We will contact you in case of interest.

Unfortunately, we are not currently looking for interns. However, you can always send an email to [email protected] for an open application.