Refund Policy
Return Policy
Reflection Period You have 14 days from receipt to return your product. Returns after this period we unfortunately cannot accept.
Conditions for Returns
- The item must be unused and in original condition (free of odors, makeup, unworn, unwashed).
- Packaged in the original packaging.
Exceptions No refund for:
- Damaged or non-original items.
- Items returned after 14 days.
- Items without hangtags.
Exchange Different size needed? You can easily indicate this while registering your return via the returns portal. If the desired size is no longer in stock, you will automatically receive a refund.
If you need help exchanging, please send an email to support@hiddenhills.nl.
How to Return Report your return using the link below.
Click here to start the return process
Defective Item Received Mail us within 3 days if your item arrived defective.
Processing Time We process returns within 14 days of receipt. Due to busy times, this may take longer. You will receive an email confirmation once your return has been processed. Refunds will be made via the original payment method.
Contact For questions or updates about your return, you can always email us at support@hiddenhills.co.uk