RESTOCK FAQ
Our official restock drop starts Wednesday 4 PM. Early Access starts Tuesday 4 PM.Netherlands: 16:00EU: 16:00 UK: 15:00 US: 10:00 Eastern, 07:00 Pacific
You can enter the website via the lock at the top right with the password you received by email (check spam). The password will only work at 16:00 CET.
Everything is in stock and we are no longer doing pre-orders so we will start shipping the same day, but it will be busy so please allow up 1 to 4 days for your order to be sent.
Yes! We ship to almost all countries. Shipping is free from €99. We ship with PostNL, DHL, DPD and UPS and all orders can be traced.
Yes, orders may be returned within 14 days.
The size of the model and her height will be included per product. We recommend choosing your own size. There are also customer reviews for all products. Exchanging items is also no problem. If you want extra help, you can always email us at support@hiddenhills.nl.
We are preparing the website for the big restock. The website will remain closed until the launch on February 19, 4:00 PM CET. Early Access members have received a password to access the website one day early.
Our customer service team is ready to help you! support@hiddenhills.nl